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Terms and Conditions

Welcome to the Cortino Ltd website. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchases or using any services on our site. If you do not agree with these terms, you should not use our website.

1. General Information

1.1. Cortino Ltd is a company registered in Scotland, and our website provides information, products, and services for purchasing Barrel-Aged Coffee.

1.2. By using our website, you agree to be legally bound by these Terms and Conditions, our Privacy Policy, and any other terms or guidelines posted on our website.

2. Eligibility

2.1. Our website and products are available only to individuals located in the UK.
2.2. By placing an order, you confirm that you are at least 18 years old and are legally capable of entering into binding contracts.

2.3. Cortino Ltd reserves the right to refuse service to anyone for any reason at any time.

3. Products and Services

3.1. Cortino Ltd sells Barrel-Aged Coffee products and offers subscription services for regular deliveries.

3.2. All product prices are listed in GBP (£) and include any applicable taxes.

3.3. We aim to display product images and descriptions accurately. However, we do not guarantee that the colours, textures, or details of the products viewed on your screen will be exactly as delivered.

3.4. Products are subject to availability. We reserve the right to discontinue any product at any time.

4. Orders and Payment

4.1. By placing an order on our website, you agree to provide accurate and current personal information, including name, billing and shipping address, and payment details.

4.2. We accept payment via third-party payment processors. By using these services, you agree to their terms and conditions.

4.3. We reserve the right to cancel or refuse any order at our sole discretion. This may occur in cases of suspected fraud, insufficient stock, or incorrect pricing.

5. Subscription Services

5.1. We offer a subscription service for our products, allowing customers to receive regular deliveries of coffee. 5.2. Subscriptions can be modified or cancelled at any time through your account. Any changes to your subscription must be made at least 48 hours before the next scheduled shipment.

5.3. Subscription prices may vary over time. Cortino Ltd will notify customers in advance if prices are subject to change.

6. Shipping and Fulfilment

6.1. Orders will be processed within 1 business day and shipped via Royal Mail. Delivery typically takes 2-3 business days.

6.2. We offer a flat-rate shipping fee for all orders within the UK which is calculated at checkout. We do not ship internationally.

6.3. You will receive a tracking number once your order has been shipped. Cortino Ltd is not responsible for delays or lost items due to carrier issues.

7. Returns and Refunds

7.1. We accept returns of unopened products within 28 days of purchase.

7.2. Refunds will be issued to the original payment method once the returned product has been received and inspected. Customers are responsible for return shipping costs.

7.3. Subscription services are non-refundable but can be cancelled or modified for future deliveries.

8. Limitation of Liability

8.1. Cortino Ltd will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

8.2. We are not responsible for any loss, damage, or injury arising from the consumption or use of our products, except as required by UK law.

9. User Conduct

9.1. By using our website, you agree not to:

  • Violate any laws or regulations.

  • Engage in fraudulent or misleading activity.

  • Upload or distribute viruses or harmful software.

  • Interfere with the security or functionality of our website.

9.2. We reserve the right to suspend or terminate your account if you violate these Terms and Conditions.

10. Intellectual Property

10.1. All content on our website, including but not limited to text, images, graphics, logos, and videos, is the intellectual property of Cortino Ltd or our content providers.

10.2. You may not reproduce, modify, or distribute any content from our website without prior written permission from Cortino Ltd.

11. Privacy and Data Protection

11.1. We collect and handle your personal data in accordance with our Privacy Policy.

11.2. Cortino Ltd uses third-party payment processors and does not store or manage customer payment information.

12. Governing Law

12.1. These Terms and Conditions are governed by the laws of Scotland.

12.2. Any disputes or claims arising from the use of our website or products will be subject to the exclusive jurisdiction of the courts of Scotland.

13. Changes to Terms and Conditions

13.1. We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page and will become effective immediately upon posting.

13.2. It is your responsibility to check this page periodically for updates.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at hello@drinkcortino.com.

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